Important Information Regarding COVID-19

Updated May 1, 2020

To our patients, 

At the direction of the state and ADA we discontinued routine preventative care on              March 16, 2020.  The purpose was to alleviate the burden to emergency rooms.  While it was a difficult decision, we felt it was in the best interest of everyone’s safety at the time.  

We firmly believe that routine dental care is  necessary for your overall health.  Without regular dental care, disease can be left undiagnosed, continue to spread, and could lead to more invasive, complex, and costly procedures once diagnosed.  

As many of you are aware, we had planned a phased re-opening of routine dental care on Monday, May 4.  This plan was in conjunction with dentists across the state working alongside the Delaware State Dental Society and ADA.  Many additional safety precautions and procedures had been implemented to insure the safety of both patients and staff.  These included, but were not limited to, extending patient visits and office hours to limit patient to patient contact, reduced number of staff and patient appointments, increased work spacing, and additional  personal protective equipment. 

Late in the evening on April 29 dentists across the state received notification that the DHSS Secretary and Director of Public Health were directing DE dentists “not to begin a resumption of routine dental services but to wait for the State to enter into Phase 1 of COVID-19 recovery”.  

While we are deeply concerned about this decision, we will not be scheduling patients for routine dental services at this time.  We do not know when the state will enter Phase 1, but as soon as this information becomes available we would urge you to call the office to re-schedule your previously cancelled appointments.  

As always, thank-you for your understanding.

-Middletown Family Dentistry

Updated March 17, 2020

To our patients, 

At this time, the American Dental Association (ADA) has recommended all dental offices postpone elective procedures and instead concentrate on emergency dental care to alleviate the burden to emergency rooms.  While this is a difficult decision for everyone involved, we feel it is in the best interest of everyone’s safety.  The health and safety of our team, patients, their families, and our community is our biggest priority. We feel strongly committed and confident in our decision to do our part in flattening the curve.  We need to make sure that we are not contributing to the burden that is currently being seen and felt at hospitals and health centers throughout the country.  We’re all in this together!

Middletown Family Dentist will be closed until March 31.  We plan to see and treat patients again starting April 1st.  To patients who have appointments, we will be in contact to reschedule.  When we re-open, we have added additional hours and days to accommodate those rescheduled appointments.  We would like to thank our amazing staff for being so willing to jump in and help our patients be cared for as quickly as possible!

As you are all very well aware, this is an ever-changing situation.  While it is our plan to resume normal business practices and hours on April 1, we may need to revise our plans as new information and guidelines become available.

In the meantime, we are available for all emergency calls, visits, and communications.  Please don’t hesitate to reach out via our website contact page or phone.

Please do your best to practice social distancing, stay safe, and we will see you soon. Thank you for your understanding!

-Middletown Family Dentistry