Appointments: An appointment is a reserved time with our doctors or hygienists. We do not double book appointments so that we may focus on one patient at a time. Please ARRIVE ON TIME for your appointments.
Confirmations: We make every attempt to see our patients on time. We do REQUIRE confirmation of all appointments which are done via text, email and/or phone call. A confirmed appointment is a promise that you will be able to make it to your appointment. Confirmations must be made within 48 business hours of your scheduled appointment, or your appointment may be given to another patient awaiting treatment. Please note we will make every attempt to contact you prior to removing you from our schedule.
Late Cancellations and Missed Appointments: To avoid a $50 missed appointment fee, please give us at least 48 business hours notice if you need to reschedule your appointment.
If a pattern of lateness, missed appointments, late cancellations, or non-compliance with treatment occurs, you may be dismissed from the practice.